Refunds and Returns
At Tee-Von, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, our comprehensive refund and return policy ensures a hassle-free resolution.
Return Policy
We accept returns within 30 days of purchase, provided that the item is:
- Unused and in its original packaging.
- In resalable condition with all tags and labels intact.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a product defect or error on our part. For your convenience and security, we recommend using a trackable shipping method to ensure your return reaches us.
Damaged or Defective Items
If you receive a damaged or defective product, please notify us within 7 days of delivery. Include photos of the issue and your order details. We will promptly arrange a replacement or issue a full refund at no additional cost to you.